At Shop Hannesson Home, design and craftsmanship are our top priorities and we want you to love these pieces as much as we do! All of our items are carefully inspected prior to shipment, though damages do happen and we ask that you inspect your pieces immediately upon receipt and notify us of any damage within 48 hours; our team will promptly work on a replacement. Shop Hannesson Home does not accept returns or exchanges on the following items: custom upholstery, fabric or rug swatches, furniture, art, sale items, or gift cards. Backorder dates are subject to change. Furniture may take an additional 5-7 business days while in transit. If you have questions about shipping, delivery or returns, please see our Shipping & Returns page for our full return policy, call our team at 406-409-4117 or email us at email@example.com.